mobileNXT
A POCKET OFFICE FOR MOBILE EMPLOYEES IN THE FIELD
Different target groups benefit from using mobileNXT. Each target group has its own specific challenges. Mobile employees working in the field have to register their activities. Paper forms and receipts are still the usual medium for this purpose. This is very time-consuming and there is a high risk of errors. Moreover, there is no real-time insight into shipments and activities performed. As a result, it is not possible to respond quickly and adequately in the event of exceptions.
mobileNXT is the pocket office for the mobile employees working in the field. This target group can be divided into three main categories: the courier, the service engineer, and the inspector.
COURIER
SERVICE ENGINEER
INSPECTOR
A lot is expected of a courier these days. The couriers are the calling card of your company; they deliver and collect shipments, register packaging, install products, and assist in lifting heavy goods. In short: their job involves much more than merely delivering parcels.
It is important that the couriers can register all their activities. Use of a mobile application provides insight into their activities and puts the courier in direct contact with the backoffice. In this way any specifics can be dealt with quickly and adequately.
This target group comprises multiple services. The duties of a Service Engineer include performing maintenance and service of technical installations with the objective of maximising the up-time and reliable performance of machines. But home care staff also provide services to their clients.
Installers and healthcare workers carry out activities that involve the use of a variety of materials. This is generally registered on paper and then processed digitally. Manual signing and registration of materials is still common practice. A mobile application and digital planning of work orders can help to optimise the process.
Accurate and uniform inspection is important for managers of real estate, installations and infrastructure. The inspection provides insight into the life cycle, the maintenance planning and the condition of the assets. Paperless procedures are a rarity so far. As a result, the error margin is higher than in digital handling.
A mobile application for the digitalisation of work inspections for process and quality assurance can optimise the process.