Search like a domain expert
That’s exactly what digitalNXT Search does. The tool accesses structured and unstructured information in a multitude of sources and makes it searchable with a simple search engine. Under the bonnet of the search engine are Microsoft’s cognitive services, complemented by services that simulate the search behaviour of various domain experts. Since the software is self-learning, each new search operation makes it a little smarter.
Better bids in reply to requests for tender
BAM’s infrastructure department uses this technology in its bidding process. The requests for tender they respond to contain hundreds or sometimes tens of thousands of documents. It is impossible for the bid team to read all these documents down to the semicolon and remember what is in which document. That’s why digitalNXT Search does the legwork. The tool uses keywords to structure the collection of documents and visualise how documents relate to each other. This allows the bid team to make better decisions in terms of who reads which documents while at the same time making a better assessment of the risks. The software can also learn from past requests for tender that were awarded to BAM, or that were awarded to competitors, and thus it gives the bid team guidance on which aspects should be properly reflected and emphasised in the proposal.
More efficient maintenance on the installed base
Shipbuilder Royal IHC uses the software correctly in the service process. The lifecycle of a ship can easily span several decades. Where do service engineers find the documents for a ship that was built 20 years ago? Because IHC’s ICT landscape has changed considerably in recent years, it has become even more difficult to find the right documents. And this is where DigitalNXT Search helps out. A single search allows engineers to find all documents that belong to a particular type of pump, irrespective of which system the information is stored in, and whether it is a text document or a drawing, and regardless of the file format. This saves a considerable amount of time, but it is also very useful in training courses and training new staff.
Reduce search time and increase productivity
These are just two examples in a long list of applications, because digitalNXT Search is nothing if not versatile. Take, for example. operational processes in information processing organisations. Or take legal departments, which have to deal with extremely large flows of information.
Does your organisation want to reduce the search time for information and increase employee productivity? If you do, we would like to invite you to our 20-day challenge.